FREAQUENTLY ASKED QUESTIONS
No, we do charge toll fees on top of delivery fees though.
Yes, we are working with local cities to bring some awesome fun family days that involve every single bounce house we have.
Yes, you are responsible for insurance and permits (if needed)
All rentals are a $2/mile delivery fee. Delivery is based out of Pittsburg. First 5 miles are FREE.
We will charge an additional $150 cleaning fee if any of the following items are used in the bounce houses: silly string, glitter, confetti, gender reveal powder, nerf darts, orbeez, any type of paint, balloons/water balloons, use of water when the bounce house is supposed to be dry (rain is a different story), any super small items that cant be picked up by hand and require a vacuum.
Yes, we go through extensive measures to keep our bounce houses and all rental items clean. We clean after each event AND on-site before your event! If you have any cleaning concerns please let us know.
Unfortunately, no. Our employees are required to clean every piece of equipment, even if you clean it before we pick up. You will save money if you follow our policy of the “cleaning fee”. The cleaning fee is only charged if those items are used. Basic cleaning is no addition.
The sooner the better. We would not want you to have your eye on something and you wait to long and it gets booked. We book 2-3 months out.
We need about 48-72 hours before your party. Anything after that will inquire a $100 late fee. (Pending availability)
16mph+ we will NOT operate any inflatable over 16 feet tall.
20+mph we will NOT operate ANY inflatable.
If your party is canceled due to weather (rain/wind) we will reschedule you at no charge. Your deposit is non-refundable.
If the winds exceed our limits we will request that you deflate the inflatable and you will receive a credit to a future event.
During some holidays when we are super busy there is a fee to rent near those holidays. Those holidays and fees are:
New Years Day: $100
Easter Weekend: $50
Memorial Day Weekend: $25
4th of July (July 2-6, 2025): $75
Labor Day Weekend: $25
Thanksgiving (day before and weekend after): $150
Christmas (Day before and after): $150
New Years Eve: $100
For all credit card payments there is a 3% fee. If you pay by check or cash there is no fee. If paying by check you must pay full balance 1 week in advance. All checks need to be payable to WE Events.
We serve almost all of Contra Costa and Alameda counties! We DO NOT serve Oakland, Alameda, Piedmont, Berkeley, Emeryville, and Albany.
No, we strive to be the lowest cost provider in the East Bay. We also do not match prices unless the jumper is the EXACT same unit.
Still have questions?
Feel free to use our contact form Contact Us to contact us at any time.